Choose a service to schedule

Free Estimate - $0
Provide a free estimate, for the customers future project, or installation of customers merchandise.
Note to client: This service is a FREE estimate, NOT a Warranty Claim service or diagnosis , usage of any tools, touching , or manipulating a item will be additional in cost.

Warranty Clients please use Third party Warranty Services in the link below.
http://workhorseestablishmentsllc.schedulista.com/?preview_from=https%3A%2F%2Fwww.schedulista.com%2Fsettings%2Fcustom_fields
Option Two Diagnosis - $150
A Technician will come to your property and
We will identify the nature of (the plumbing issue or other problem) by examination of the evidence.: which may include physically, moving or manipulating item in question. provide client with a solution and quote for the issue if it is applicable.
NO WARRANTY IMPLIED ON DRAIN CLEANING/SERVICES
THE SERVICE IS DISTRIBUTED IN THE HOPE THAT IT WILL BE USEFUL, BUT WITHOUT ANY WARRANTY. IT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS SERVICE IS WITH YOU. SHOULD THE SERVICE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW THE COMPANY WILL BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS SERVICE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Additional fees may apply.
Proceed With Work order
This item is for clients that have been presented with a quote or invoice for future work to be scheduled with M.G.W Services. We are glad that you have choosen us for your service needs.
Please refer to your invoice for depoist, payment information and or contract number. Please schedule at your convenience.
6 Month Membership Fee - $45.99

M.G.W. MEMBERSHIP SERVICE AGREEMENT



Property Owner's Acknowledgement

I/We acknowledge having the opportunity to review the terms and conditions of the M.G.W. Limited Membership Agreement. I/We also acknowledge that, if my/our property is enrolled in the M.G.W. Membership Program that I/we hereby accept the terms and conditions contained therein in their entirety. I/We understand that when the new plumbing or heating Membership is issued, it is an M.G.W. Limited Membership, not an insurance policy and any and all claims, whether contractual or otherwise, are controlled by the M.G.W. terms, conditions and exclusions contained in the Membership Document. Certain items and events are not covered by this Membership. Refer to the sections titled “Excluded” in the Membership Document.

You have enrolled in (please check ALL that apply):

Plumbing Membership Heating Membership Water Heater Membership * *Conditions may apply Six month Twelve month


Email address here to receive Membership via email ________________________________________________________________________ Print name: Property Owner(s): ________________________________________________________________________ Signatures: Property Owner(s): ________________________________________________________________________ Warranted Address: ________________________________________________________________________ Date: _________________ Effective Dates:___________ to _______________

M.G.W. (My Green Workhorse) 1150 First Ave, Suite 501, King of Prussia, PA 19406 Support: 1-800-610-5058 Email: mygreenworkhorse@gmail.com

Membership Agent Signature: ______________________________________________________________________ Date: _______________


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TERMS OF SERVICE AGREEMENT M.G.W. RESIDENTIAL PLUMBING AND HYDRONIC HEATING MEMBERSHIP
Throughout this Agreement the words "We", "Us" and "The Company" refer to M.G.W. Plumbing Drainage and/or Hydronic Heating Membership, the Obligor of this Agreement.
A. COVERAGE During the coverage period, Our sole responsibility will be to repair or replace the systems and components mentioned as “Included” in accordance with the terms and conditions of this Membership so long as such systems and components: 1. Are located inside the confines of the main foundation of the home or attached or detached garage (with the exception of the exterior pool/spa, well pump, septic tank pumping and air conditioner); and 2. Become inoperative due to normal wear and tear; and 3. Are in place and in proper working order on the effective date of this service Membership contract. This Membership covers single-family homes (including manufactured homes), new construction homes, condominiums, townhomes, and mobile homes under 5,000 square feet, unless an alternative dwelling type (i.e. above 5,000 square feet or multi-unit home) is applied, and appropriate fee is paid. Coverage is for occupied, owned or rented residential property, not commercial property or residences used as businesses, including, but not limited to, day care centers, fraternity/sorority houses, and nursing/care homes. This Membership describes the basic coverage and options available. Coverage is subject to limitations and conditions specified in this Membership. Please read your Membership carefully. Each customer will be provided a preventive maintenance checklist and a portfolio displaying issues discovered at the property. NOTE: This is not a contract of insurance.
B. COVERAGE PERIOD Coverage starts the first day after acceptance of enrollment by The Company and receipt of applicable Membership fees and continues for the specified term from that date.
C. SERVICE CALLS – TO REQUEST SERVICE: 1-800-610-5058 1. We will accept service calls Monday thru Friday, 9am to 5pm at 1-800-610-5058. 2. Upon request for service through your Membership agent listed on your document, Our Service Technicians will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service under the discounted rate. If You should request The Company to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees. 3. You will pay either $25 + tax for a Standard service charge fee, $75 + tax for a Standard drainage service fee or $93 + tax for a Standard pipe video inspection fee per claim. The Service Fee is for each visit by The Company Service Technician and is payable at the time of each visit. The service fee applies to each call dispatched and scheduled. There is a one hour max per service call. The service fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a service contractor is in route to your home or at your home. Failure to pay the Service Fee will result in suspension or cancellation of coverage until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Membership period will not be extended. 5. If service work performed under this Membership should fail, then We will make the necessary repairs without an additional service call fee for a period of 30 days on labor.
D. COVERAGE (COVERAGE DEPENDANT ON PLAN) The Coverage is for no more than one unit, or home, unless additional fees are paid. If no additional fees are paid, covered unit, or home is at The Company sole discretion.


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1. HEATING SYSTEM OR BUILT-IN WALL UNIT NOTE: Main source of heat to home not to exceed 5 (five) ton capacity and designed for residential use. INCLUDED: Discounted Standard diagnosis fee of $25 + tax per occasion which includes a visual diagnosis of Your heating equipment to be maintenance. The Exclusive diagnosis fee of $90 + tax includes physically touching, handling, manipulating or testing of Your said equipment ; maximum time is one hour. The Standard cleaning to prevent fires and clean chimney sweeps to assist with harmful gases exiting the building is a $150 + tax service fee. Re-pressurization of the radiator system is a $50 + tax service fee (two zones included - additional zones are $50 per zone). Maximum five (5) radiators with accessible bleeder valves. Each additional radiator is $5 each. The replacement of air filters service fee is $50 + tax (Filter not included): EXCLUDED: All components and parts for equipment being serviced, geothermal, water source heat pumps including: outside or underground piping, components for geothermal and/or water source heat pumps, redrilling of wells for geothermal and/or water source heat pumps, and well pump and well pump components for geothermal and/or water source heat pumps. Access - Radiators or valves - Baseboard casings - Radiant heating – Dampers – Valves - Fuel storage tanks - Portable units - Solar heating systems - Fireplaces and key valves – Filters – Line dryers and filters - Oil filters, nozzles, or strainers - Registers – Backflow preventers – Evaporator coil pan – Primary or secondary drain pans - Grills - Clocks - Timers – Add-ons for zoned systems - Heat lamps - Humidifiers - Flues and vents – Improperly sized heating systems – Mismatched systems - Chimneys – Pellet stoves - Cable heat (in ceiling) - Wood stoves (even if only source of heating) - Calcium build-up - Maintenance.
2. WATER HEATER (Gas and/or Electric) (Additional $10 + tax for water heater coverage per six month term) INCLUDED: One $90 + tax service charge, parts included with one (1) of the following items: One thermal coupling, one relief valve, one tank inspection, one element (additional elements are $45 per element) except: EXCLUDED: Any make or model that is deemed to be unsafe or hazardous to the You; Obstructed maintenance panels or access doors will exclude the Membership item from being serviced, Access – Insulation blankets – Pressure reducing valve – Sediment build-up – Rust and corrosion - Main, Holding or storage tanks - Vents and flues - Thermal expansion tanks - Low boy and/or Squat water heaters - Solar water heaters - Solar components - Fuel, holding or storage tanks - Noise - Energy management systems - Commercial grade equipment and units exceeding 75 gallons - Drain pans and drain lines - Tankless water heaters. 3. PLUMBING SYSTEM/STOPPAGE INCLUDED: Stoppages/Clogs in drain and sewer lines up to 50 feet from access point. All drains with cleanouts. Video pipe inspection at discounted rate as mentioned in Section C. Mainline stoppages are only covered if there is an accessible ground level clean out, except: EXCLUDED: Stoppages and clogs in drain and sewer lines that can not be cleared by cable or due to roots, collapsed, broken, or damaged lines outside the confines of the main foundation (even if within 100 feet of access point) – Access to drain or sewer lines from vent or removal of water closets - Cost to locate, access or install ground level clean out – Slab leaks - Polybutylene or Quest piping – Galvanized drain lines - Hose Bibs - Drum traps - Flange- Collapse of or damage to water, drain, gas, waste or vent lines caused by freezing, settlement and/or roots – Faucets, fixtures, cartridges, shower heads & shower arms - Baskets and strainers - Popup assemblies - Bathtubs and showers - Cracked porcelain - Glass - Shower enclosures and base pans – Roman tubs - Bath tub drain mechanisms - Sinks - Toilet lids and seats - Cabling or grouting - Whirlpool jets - Whirlpool control panel - Septic tanks - Sewage ejector pumps - Water softeners - Pressure regulators - Inadequate or excessive water pressure - Flow restrictions in fresh water lines caused by rust, corrosion or chemical deposits - Holding or storage tanks - Saunas and/or steam rooms. NOTE: You will pay $500 for Us to access the plumbing systems through unobstructed walls, ceilings or floors, only, and We will return the access opening to rough finish condition for a maximum of 16 sq. ft. (Paint, primer, moving or relocating Your personal property are not included). We will close the access opening and return it to rough finish condition, subject to the $500 limit indicated. We shall not be responsible for payment of the cost to


5

remove and replace any built-in appliances, cabinets, floor coverings or other obstructions impeding access to walls, ceilings, and/or floors. It is the responsibility of the property owner to remove all furniture, pictures, attachments to walls, glass or anything that may rattle or fall during construction. It is also the responsibility of the property owner to protect mechanical and/or electrical/digital equipment from dirt, dust and debris during any assumed claim. 4. SUMP PUMP (DRAIN) INCLUDED: Permanently installed sump pump drain for ground water, within the foundation of the home or attached garage, except: ADDITIONAL CHARGES: Sewerage ejector pumps drains (Additional charge) - Portable pumps drains – Backflow preventers drains – Drains connected to check valves - Piping modifications for new installs. 9. SEPTIC SYSTEM INCLUDED: Drainage line exiting sewage ejector pump with twin directional cleanouts - Septic tank and line from house with twin directional cleanouts. EXCLUDED: Leach lines - Field lines - Lateral lines - Tile fields and leach beds - Insufficient capacity - Clean out - Pumping.
E. LIMITATIONS OF LIABILITY 1. The following are not included during the Membership term; (i) malfunction or improper operation due to rust or corrosion of all systems and appliances, (ii) collapsed ductwork, (iii) known or unknown pre-existing conditions. 2. The Company is not responsible for providing access to or closing access from any covered item which is concrete-encased or otherwise obstructed or inaccessible. 3. At times it is necessary to open walls or ceilings to make repairs as cited in Section D, paragraph 3. The Company will close the opening, and return to a rough finish condition. The Company is not responsible for restoration of any wall coverings, floor coverings, plaster, cabinets, counter tops, tiling, paint, or the like. 4. The Company is not responsible for the repair of any cosmetic defects or performance of routine maintenance. 5. Electronic or computerized energy management or lighting and appliance management systems, solar systems and equipment are not included. 6. You may be charged an additional fee by The Company to dispose of an old appliance, system or component, including, but not limited to the following items: condensing units, evaporator coils, compressors, capacitors, refrigerators, freezers, water heaters, and any system or appliance which contains dangerous or hazardous materials. 7. We are not liable for service involving hazardous or toxic materials including but not limited to mold, lead paint, or asbestos, nor costs or expenses associated with refrigerant recovery, recycling, reclaiming or disposal. We are not liable for any failure to obtain timely service due to conditions beyond The Company's control, including, but not limited to, labor difficulties or delays in obtaining parts or equipment. 8. We are not liable for repair of conditions caused by chemical or sedimentary build up, rust or corrosion, mildew, mold, misuse or abuse, failure to clean or maintain as specified by the equipment manufacturer, missing parts, structural changes, fire, freezing, electrical failure or surge, water damage, lightening, mud, earthquake, soil movement, soil settlement, settling of home, storms, accidents, pest damage, acts of God, or failure due to excessive or inadequate water pressure. 9. We have the sole right to determine whether a covered system or appliance will be repaired or replaced. We are responsible for installing replacement equipment of similar features, capacity, and efficiency, but not for matching dimensions, brand or color. We are not responsible for upgrades, components, parts, or equipment required due to the incompatibility of the existing equipment with the replacement system or appliance or component or part thereof or with new type of chemical or material utilized to run the replacement equipment including, but not limited to, differences in technology, refrigerant requirements, or efficiency as mandated by federal, state, or local governments. We are not liable for replacement of entire systems or appliances due to obsolete, discontinued or unavailability of one or more integral parts. 10. We are not liable for repairs related to costs of construction, carpentry or other incidental costs associated


6

with alterations or modifications of appliances, components or installation of different equipment and/or systems. We are not responsible for providing upgrades, components, parts or equipment required due to the incompatibility of the existing equipment with the replacement system, appliance or component/part, including but not limited to efficiency as mandated by federal, state or local governments. 11. We are not responsible for repairs related to inadequacy, lack of capacity, improper installation, mismatched systems, oversized systems, undersized systems, previous repair or design, manufacturer’s defect, and any modification to the system or appliance. 12. We are not liable for normal or routine maintenance. For example, You are responsible for providing maintenance and cleaning pursuant to manufacturers’ specifications, such as periodic cleaning of heating and air conditioning systems, evaporator coils and condenser coils, as well as periodic filter replacement. 13. We are not liable for the repair or replacement of commercial grade equipment, systems or appliances. 14. We are not responsible for any repair, replacement, installation, or modification of any covered system or appliance arising from a manufacturer’s recall or defect of said covered items, nor any covered item while still under an existing manufacturer’s, distributor’s, or in-home Membership. 15. We are not responsible for the repair or replacement of any system or appliance or component or part thereof that has been previously, or is subsequently, determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials, formula, manufacturing process or other manufacturing defect.

F. Mediation In the event of a dispute over claims or coverage You agree to file a written claim with Us and allow Us thirty (30) calendar days to respond to the claim. The parties agree to mediate in good faith before resorting to mandatory arbitration in the State of Pennsylvania. Except where prohibited, if a dispute arises from or relates to this Agreement or its breach, and if the dispute cannot be settled through direct discussions you agree that: 1. Any and all disputes, claims and causes of action arising out of or connected with this Agreement shall be resolved individually, without resort to any form of class action. 2. Any and all disputes, claims and causes of action arising out of or connected with this Agreement (including but not limited to whether a particular dispute is arbitrable hereunder) shall be resolved exclusively by the American Arbitration Association in the state of Pennsylvania under its Commercial Mediation Rules. Controversies or claims shall be submitted to arbitration regardless of the theory under which they arise, including without limitation contract, tort, common law, statutory, or regulatory duties or liability. 3. Under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to claim, indirect, punitive, incidental and consequential damages and any other damages and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of this Agreement, shall be governed by, and construed in accordance with, the laws of the Pennsylvania, U.S.A. without giving effect to any choice of law or conflict of law rules (whether of the State of Pennsylvania or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Pennsylvania.
G. SEVERABILITY If any provision of this Agreement is found to be contrary to law by a court of competent jurisdiction, such provision shall be of no force or effect; but the remainder of this Agreement shall continue in full force and effect.
H. BUILDING AND ZONING CODE REQUIREMENTS OR VIOLATIONS 1. We will not Membership services to meet current building or zoning code requirements or to correct for code


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violations, nor will We pay for the cost to obtain permits. 2. We are not responsible for upgrade or additional costs or expenses that may be required to meet current building or zoning code requirements or correct for code violations. This includes city, county, state, federal and utility regulations and upgrades required by law.
I. MULTIPLE UNITS AND INVESTMENT PROPERTIES 1. If the Membership is for duplex, triplex, or fourplex dwelling, then every unit with in such dwelling must be covered, individually, by The Company Membership with applicable optional coverage for coverage to apply to common systems and appliances. 2. If this Membership is for a unit within a multiple unit of 5 or more, then only items contained within the confines of each individual unit are covered. Common systems and appliances are excluded. 3. Except as otherwise provided in this section, common systems and appliances are excluded.
J. TRANSFER OF CONTRACT & RENEWALS 1. If your covered property is sold during the term of this Membership You must notify The Company of the change in ownership and submit the name of the new owner by phoning 1-800-610-5058 in order to transfer coverage to the new owner.
2. This Membership can be used in conjunction with other Membership's and insurance policies. 3. This contract may be renewed at The Company's option and where permitted by state law. In that event You will be notified of the prevailing rate and terms for renewal. 4. If You elect to renew your contract, We will notify You of applicable rate and terms of renewal 30 days prior to your Membership expiration.
K. CANCELLATION This is a Membership agreement for service, repair, or replacement. This is not a contract of insurance. You may cancel within the first 3 days of the order date for a refund of the paid Membership processing fee, less a $10 administrative fee. This Membership shall be non-cancelable by The Company except for: 1. Nonpayment of Membership fees; 2. Nonpayment of Service Fee, as stated in Section C; 3. Fraud or misrepresentation of facts material by You to the issuance of this Membership; 4. Mutual agreement of The Company and You. If canceled after 3 days, no refund will be issued for the processing fee. All cancellation requests must be submitted in writing.
12 Month Membership Fee - $79.99

M.G.W. MEMBERSHIP SERVICE AGREEMENT



Property Owner's Acknowledgement

I/We acknowledge having the opportunity to review the terms and conditions of the M.G.W. Limited Membership Agreement. I/We also acknowledge that, if my/our property is enrolled in the M.G.W. Membership Program that I/we hereby accept the terms and conditions contained therein in their entirety. I/We understand that when the new plumbing or heating Membership is issued, it is an M.G.W. Limited Membership, not an insurance policy and any and all claims, whether contractual or otherwise, are controlled by the M.G.W. terms, conditions and exclusions contained in the Membership Document. Certain items and events are not covered by this Membership. Refer to the sections titled “Excluded” in the Membership Document.

You have enrolled in (please check ALL that apply):

Plumbing Membership Heating Membership Water Heater Membership * *Conditions may apply Six month Twelve month


Email address here to receive Membership via email ________________________________________________________________________ Print name: Property Owner(s): ________________________________________________________________________ Signatures: Property Owner(s): ________________________________________________________________________ Warranted Address: ________________________________________________________________________ Date: _________________ Effective Dates:___________ to _______________

M.G.W. (My Green Workhorse) 1150 First Ave, Suite 501, King of Prussia, PA 19406 Support: 1-800-610-5058 Email: mygreenworkhorse@gmail.com

Membership Agent Signature: ______________________________________________________________________ Date: _______________


3

TERMS OF SERVICE AGREEMENT M.G.W. RESIDENTIAL PLUMBING AND HYDRONIC HEATING MEMBERSHIP
Throughout this Agreement the words "We", "Us" and "The Company" refer to M.G.W. Plumbing Drainage and/or Hydronic Heating Membership, the Obligor of this Agreement.
A. COVERAGE During the coverage period, Our sole responsibility will be to repair or replace the systems and components mentioned as “Included” in accordance with the terms and conditions of this Membership so long as such systems and components: 1. Are located inside the confines of the main foundation of the home or attached or detached garage (with the exception of the exterior pool/spa, well pump, septic tank pumping and air conditioner); and 2. Become inoperative due to normal wear and tear; and 3. Are in place and in proper working order on the effective date of this service Membership contract. This Membership covers single-family homes (including manufactured homes), new construction homes, condominiums, townhomes, and mobile homes under 5,000 square feet, unless an alternative dwelling type (i.e. above 5,000 square feet or multi-unit home) is applied, and appropriate fee is paid. Coverage is for occupied, owned or rented residential property, not commercial property or residences used as businesses, including, but not limited to, day care centers, fraternity/sorority houses, and nursing/care homes. This Membership describes the basic coverage and options available. Coverage is subject to limitations and conditions specified in this Membership. Please read your Membership carefully. Each customer will be provided a preventive maintenance checklist and a portfolio displaying issues discovered at the property. NOTE: This is not a contract of insurance.
B. COVERAGE PERIOD Coverage starts the first day after acceptance of enrollment by The Company and receipt of applicable Membership fees and continues for the specified term from that date.
C. SERVICE CALLS – TO REQUEST SERVICE: 1-800-610-5058 1. We will accept service calls Monday thru Friday, 9am to 5pm at 1-800-610-5058. 2. Upon request for service through your Membership agent listed on your document, Our Service Technicians will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service under the discounted rate. If You should request The Company to perform non-emergency service outside of normal business hours, You will be responsible for payment of additional fees. 3. You will pay either $25 + tax for a Standard service charge fee, $75 + tax for a Standard drainage service fee or $93 + tax for a Standard pipe video inspection fee per claim. The Service Fee is for each visit by The Company Service Technician and is payable at the time of each visit. The service fee applies to each call dispatched and scheduled. There is a one hour max per service call. The service fee also applies in the event You fail to be present at a scheduled time, or in the event You cancel a service call at the time a service contractor is in route to your home or at your home. Failure to pay the Service Fee will result in suspension or cancellation of coverage until such time as the proper Service Fee is paid. At that time, coverage may be reinstated; however, the Membership period will not be extended. 5. If service work performed under this Membership should fail, then We will make the necessary repairs without an additional service call fee for a period of 30 days on labor.
D. COVERAGE (COVERAGE DEPENDANT ON PLAN) The Coverage is for no more than one unit, or home, unless additional fees are paid. If no additional fees are paid, covered unit, or home is at The Company sole discretion.


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1. HEATING SYSTEM OR BUILT-IN WALL UNIT NOTE: Main source of heat to home not to exceed 5 (five) ton capacity and designed for residential use. INCLUDED: Discounted Standard diagnosis fee of $25 + tax per occasion which includes a visual diagnosis of Your heating equipment to be maintenance. The Exclusive diagnosis fee of $90 + tax includes physically touching, handling, manipulating or testing of Your said equipment ; maximum time is one hour. The Standard cleaning to prevent fires and clean chimney sweeps to assist with harmful gases exiting the building is a $150 + tax service fee. Re-pressurization of the radiator system is a $50 + tax service fee (two zones included - additional zones are $50 per zone). Maximum five (5) radiators with accessible bleeder valves. Each additional radiator is $5 each. The replacement of air filters service fee is $50 + tax (Filter not included): EXCLUDED: All components and parts for equipment being serviced, geothermal, water source heat pumps including: outside or underground piping, components for geothermal and/or water source heat pumps, redrilling of wells for geothermal and/or water source heat pumps, and well pump and well pump components for geothermal and/or water source heat pumps. Access - Radiators or valves - Baseboard casings - Radiant heating – Dampers – Valves - Fuel storage tanks - Portable units - Solar heating systems - Fireplaces and key valves – Filters – Line dryers and filters - Oil filters, nozzles, or strainers - Registers – Backflow preventers – Evaporator coil pan – Primary or secondary drain pans - Grills - Clocks - Timers – Add-ons for zoned systems - Heat lamps - Humidifiers - Flues and vents – Improperly sized heating systems – Mismatched systems - Chimneys – Pellet stoves - Cable heat (in ceiling) - Wood stoves (even if only source of heating) - Calcium build-up - Maintenance.
2. WATER HEATER (Gas and/or Electric) (Additional $10 + tax for water heater coverage per six month term) INCLUDED: One $90 + tax service charge, parts included with one (1) of the following items: One thermal coupling, one relief valve, one tank inspection, one element (additional elements are $45 per element) except: EXCLUDED: Any make or model that is deemed to be unsafe or hazardous to the You; Obstructed maintenance panels or access doors will exclude the Membership item from being serviced, Access – Insulation blankets – Pressure reducing valve – Sediment build-up – Rust and corrosion - Main, Holding or storage tanks - Vents and flues - Thermal expansion tanks - Low boy and/or Squat water heaters - Solar water heaters - Solar components - Fuel, holding or storage tanks - Noise - Energy management systems - Commercial grade equipment and units exceeding 75 gallons - Drain pans and drain lines - Tankless water heaters. 3. PLUMBING SYSTEM/STOPPAGE INCLUDED: Stoppages/Clogs in drain and sewer lines up to 50 feet from access point. All drains with cleanouts. Video pipe inspection at discounted rate as mentioned in Section C. Mainline stoppages are only covered if there is an accessible ground level clean out, except: EXCLUDED: Stoppages and clogs in drain and sewer lines that can not be cleared by cable or due to roots, collapsed, broken, or damaged lines outside the confines of the main foundation (even if within 100 feet of access point) – Access to drain or sewer lines from vent or removal of water closets - Cost to locate, access or install ground level clean out – Slab leaks - Polybutylene or Quest piping – Galvanized drain lines - Hose Bibs - Drum traps - Flange- Collapse of or damage to water, drain, gas, waste or vent lines caused by freezing, settlement and/or roots – Faucets, fixtures, cartridges, shower heads & shower arms - Baskets and strainers - Popup assemblies - Bathtubs and showers - Cracked porcelain - Glass - Shower enclosures and base pans – Roman tubs - Bath tub drain mechanisms - Sinks - Toilet lids and seats - Cabling or grouting - Whirlpool jets - Whirlpool control panel - Septic tanks - Sewage ejector pumps - Water softeners - Pressure regulators - Inadequate or excessive water pressure - Flow restrictions in fresh water lines caused by rust, corrosion or chemical deposits - Holding or storage tanks - Saunas and/or steam rooms. NOTE: You will pay $500 for Us to access the plumbing systems through unobstructed walls, ceilings or floors, only, and We will return the access opening to rough finish condition for a maximum of 16 sq. ft. (Paint, primer, moving or relocating Your personal property are not included). We will close the access opening and return it to rough finish condition, subject to the $500 limit indicated. We shall not be responsible for payment of the cost to


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remove and replace any built-in appliances, cabinets, floor coverings or other obstructions impeding access to walls, ceilings, and/or floors. It is the responsibility of the property owner to remove all furniture, pictures, attachments to walls, glass or anything that may rattle or fall during construction. It is also the responsibility of the property owner to protect mechanical and/or electrical/digital equipment from dirt, dust and debris during any assumed claim. 4. SUMP PUMP (DRAIN) INCLUDED: Permanently installed sump pump drain for ground water, within the foundation of the home or attached garage, except: ADDITIONAL CHARGES: Sewerage ejector pumps drains (Additional charge) - Portable pumps drains – Backflow preventers drains – Drains connected to check valves - Piping modifications for new installs. 9. SEPTIC SYSTEM INCLUDED: Drainage line exiting sewage ejector pump with twin directional cleanouts - Septic tank and line from house with twin directional cleanouts. EXCLUDED: Leach lines - Field lines - Lateral lines - Tile fields and leach beds - Insufficient capacity - Clean out - Pumping.
E. LIMITATIONS OF LIABILITY 1. The following are not included during the Membership term; (i) malfunction or improper operation due to rust or corrosion of all systems and appliances, (ii) collapsed ductwork, (iii) known or unknown pre-existing conditions. 2. The Company is not responsible for providing access to or closing access from any covered item which is concrete-encased or otherwise obstructed or inaccessible. 3. At times it is necessary to open walls or ceilings to make repairs as cited in Section D, paragraph 3. The Company will close the opening, and return to a rough finish condition. The Company is not responsible for restoration of any wall coverings, floor coverings, plaster, cabinets, counter tops, tiling, paint, or the like. 4. The Company is not responsible for the repair of any cosmetic defects or performance of routine maintenance. 5. Electronic or computerized energy management or lighting and appliance management systems, solar systems and equipment are not included. 6. You may be charged an additional fee by The Company to dispose of an old appliance, system or component, including, but not limited to the following items: condensing units, evaporator coils, compressors, capacitors, refrigerators, freezers, water heaters, and any system or appliance which contains dangerous or hazardous materials. 7. We are not liable for service involving hazardous or toxic materials including but not limited to mold, lead paint, or asbestos, nor costs or expenses associated with refrigerant recovery, recycling, reclaiming or disposal. We are not liable for any failure to obtain timely service due to conditions beyond The Company's control, including, but not limited to, labor difficulties or delays in obtaining parts or equipment. 8. We are not liable for repair of conditions caused by chemical or sedimentary build up, rust or corrosion, mildew, mold, misuse or abuse, failure to clean or maintain as specified by the equipment manufacturer, missing parts, structural changes, fire, freezing, electrical failure or surge, water damage, lightening, mud, earthquake, soil movement, soil settlement, settling of home, storms, accidents, pest damage, acts of God, or failure due to excessive or inadequate water pressure. 9. We have the sole right to determine whether a covered system or appliance will be repaired or replaced. We are responsible for installing replacement equipment of similar features, capacity, and efficiency, but not for matching dimensions, brand or color. We are not responsible for upgrades, components, parts, or equipment required due to the incompatibility of the existing equipment with the replacement system or appliance or component or part thereof or with new type of chemical or material utilized to run the replacement equipment including, but not limited to, differences in technology, refrigerant requirements, or efficiency as mandated by federal, state, or local governments. We are not liable for replacement of entire systems or appliances due to obsolete, discontinued or unavailability of one or more integral parts. 10. We are not liable for repairs related to costs of construction, carpentry or other incidental costs associated


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with alterations or modifications of appliances, components or installation of different equipment and/or systems. We are not responsible for providing upgrades, components, parts or equipment required due to the incompatibility of the existing equipment with the replacement system, appliance or component/part, including but not limited to efficiency as mandated by federal, state or local governments. 11. We are not responsible for repairs related to inadequacy, lack of capacity, improper installation, mismatched systems, oversized systems, undersized systems, previous repair or design, manufacturer’s defect, and any modification to the system or appliance. 12. We are not liable for normal or routine maintenance. For example, You are responsible for providing maintenance and cleaning pursuant to manufacturers’ specifications, such as periodic cleaning of heating and air conditioning systems, evaporator coils and condenser coils, as well as periodic filter replacement. 13. We are not liable for the repair or replacement of commercial grade equipment, systems or appliances. 14. We are not responsible for any repair, replacement, installation, or modification of any covered system or appliance arising from a manufacturer’s recall or defect of said covered items, nor any covered item while still under an existing manufacturer’s, distributor’s, or in-home Membership. 15. We are not responsible for the repair or replacement of any system or appliance or component or part thereof that has been previously, or is subsequently, determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials, formula, manufacturing process or other manufacturing defect.

F. Mediation In the event of a dispute over claims or coverage You agree to file a written claim with Us and allow Us thirty (30) calendar days to respond to the claim. The parties agree to mediate in good faith before resorting to mandatory arbitration in the State of Pennsylvania. Except where prohibited, if a dispute arises from or relates to this Agreement or its breach, and if the dispute cannot be settled through direct discussions you agree that: 1. Any and all disputes, claims and causes of action arising out of or connected with this Agreement shall be resolved individually, without resort to any form of class action. 2. Any and all disputes, claims and causes of action arising out of or connected with this Agreement (including but not limited to whether a particular dispute is arbitrable hereunder) shall be resolved exclusively by the American Arbitration Association in the state of Pennsylvania under its Commercial Mediation Rules. Controversies or claims shall be submitted to arbitration regardless of the theory under which they arise, including without limitation contract, tort, common law, statutory, or regulatory duties or liability. 3. Under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to claim, indirect, punitive, incidental and consequential damages and any other damages and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of this Agreement, shall be governed by, and construed in accordance with, the laws of the Pennsylvania, U.S.A. without giving effect to any choice of law or conflict of law rules (whether of the State of Pennsylvania or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Pennsylvania.
G. SEVERABILITY If any provision of this Agreement is found to be contrary to law by a court of competent jurisdiction, such provision shall be of no force or effect; but the remainder of this Agreement shall continue in full force and effect.
H. BUILDING AND ZONING CODE REQUIREMENTS OR VIOLATIONS 1. We will not Membership services to meet current building or zoning code requirements or to correct for code


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violations, nor will We pay for the cost to obtain permits. 2. We are not responsible for upgrade or additional costs or expenses that may be required to meet current building or zoning code requirements or correct for code violations. This includes city, county, state, federal and utility regulations and upgrades required by law.
I. MULTIPLE UNITS AND INVESTMENT PROPERTIES 1. If the Membership is for duplex, triplex, or fourplex dwelling, then every unit with in such dwelling must be covered, individually, by The Company Membership with applicable optional coverage for coverage to apply to common systems and appliances. 2. If this Membership is for a unit within a multiple unit of 5 or more, then only items contained within the confines of each individual unit are covered. Common systems and appliances are excluded. 3. Except as otherwise provided in this section, common systems and appliances are excluded.
J. TRANSFER OF CONTRACT & RENEWALS 1. If your covered property is sold during the term of this Membership You must notify The Company of the change in ownership and submit the name of the new owner by phoning 1-800-610-5058 in order to transfer coverage to the new owner.
2. This Membership can be used in conjunction with other Membership's and insurance policies. 3. This contract may be renewed at The Company's option and where permitted by state law. In that event You will be notified of the prevailing rate and terms for renewal. 4. If You elect to renew your contract, We will notify You of applicable rate and terms of renewal 30 days prior to your Membership expiration.
K. CANCELLATION This is a Membership agreement for service, repair, or replacement. This is not a contract of insurance. You may cancel within the first 3 days of the order date for a refund of the paid Membership processing fee, less a $10 administrative fee. This Membership shall be non-cancelable by The Company except for: 1. Nonpayment of Membership fees; 2. Nonpayment of Service Fee, as stated in Section C; 3. Fraud or misrepresentation of facts material by You to the issuance of this Membership; 4. Mutual agreement of The Company and You. If canceled after 3 days, no refund will be issued for the processing fee. All cancellation requests must be submitted in writing.
As a homeowner, keeping up with home maintenance can sometimes feel like a fulltime job. There are many things that need to be done to a home in order to keep it running smoothly. Plumbing is just one of the many aspects of your home that you have to keep up throughout the year. Below you will find a helpful checklist that will assist you in looking for plumbing problems as well as potential problems that should be addressed before they become a real issue. Going line-by-line on the checklist will help you with preventative care and maintenance of your home's plumbing. o Look for signs of leaks in exposed pipes, where pipes run through the walls or the foundation of your home. TIP: Signs of a leak include puddles of water and watermarks. o Look for signs of corrosion. Corrosion of pipes can cause leaks and bad pipe connections if not corrected. TIP: A sign of corrosion is green stains around brass and copper fittings and on shutoff valves, and yellow or orange stains on old steel pipe. o Look for any sediment that may have collected in pipes. TIP: This may be a cause of lower water pressure. o Check under each sink, shower and tub drain for the speed of drainage. (Access panel must be accessible. TIP: Slow drainage usually indicates a clog in the drain or a blocked vent pipe. Your drains should have a full swirl when draining. If bubbles appear when water is draining, this is usually a sign of a problem. If there are gurgling sounds, there may be venting problems. o Look for cracked tiles in the shower, around sinks, or near water pipes in the home. TIP: Loose or hollow tiles can be an indication that there is, or was, a leak that has caused rotting underneath or behind the tile. Water that goes through the cracks will look like a plumbing leak on the ceiling below. o See if tub, sink or toilet caulking is coming off. o Check for mildew, which is caused by standing water that may have dried up again. o Push and pull gently on each toilet to see if it rocks or moves. o Turn on all of the faucets in your home to see if there is any water coming out of the handles and valves. o Check the washing machine hoses to make sure that there aren't any cracks and that the hoses are not brittle or leaking. Washing machine leaks are common insurance claims. TIP: The best hoses are braided stainless, or other high pressure material. o Complete visual inspection of the chimney sweep. o Review locations of all clean-outs.

Third Party Home Warranty Services
Thank you for partnering, with our third party warranty company if you have purchased Home warranty coverage.
Please refer to your Claim/ work order provided by your home warranty company.
Service fees vary.
You will be charged the full amount of your diagnosis fee 24 hours before the appointment date. Please ensure you have reviewed your claim and diagnosis fees before scheduleing.
If your card is declined your diagnosis appointment will be cancelled.
This fee is for a standard diagnosis , After your diagnosis is complete, the warranty commpany will review your claim for approval.
Addtional charges may apply.
Drain cleaning special online ONLY Must schedule 48 hr in advance - $149.99
Must schedule 48 hr in advance
Residential properties only.
other charges may apply
NO WARRANTY IMPLIED ON DRAIN CLEANING/SERVICES
Must have clear access to cleanout and piping.
Does not include working in flooded areas.
additional charges may apply!
THE SERVICE IS DISTRIBUTED IN THE HOPE THAT IT WILL BE USEFUL, BUT WITHOUT ANY WARRANTY. IT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS SERVICE IS WITH YOU. SHOULD THE SERVICE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW THE COMPANY WILL BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS SERVICE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Addtional fees may apply.
Video pipe inspection - $210
NO WARRANTY IMPLIED ON DRAIN VIDEO SERVICES
THE SERVICE IS DISTRIBUTED IN THE HOPE THAT IT WILL BE USEFUL, BUT WITHOUT ANY WARRANTY. IT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS SERVICE IS WITH YOU. SHOULD THE SERVICE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW THE COMPANY WILL BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS SERVICE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Addtional fees may apply.
Builders grade Toilet installation W/toilet - $375
Installation of a builders grade toilet. What's included: one toilet assembled with seat, one wax ring installation, toilet/merchandise delivery.
Bolts secureing base of toilet must be present, free of corrission and debris, or
Addtional fees may apply.
Toilet supply lines are addtional.
Disposal of the old toilet is addtional. $10.00
six month warranty on products and services
30 or 40 gallon Water heater replacement - $875
Replacement water heater. same specifactions
Whats included ; One water heater, delivery, and installation. two men job
Removal of the old unit is addtional (speak with technician onsite for this service)
At the time of scheduling please have the model and serial number of the old unit available.
6 month in-house warranty
6 year manufactures warranty
Ge Appliance Third Party Warranty Services - $150
All warranty service provided by our Factory Service Centers or an authorized technician. For service, call toll free 1-800-952-5039. Please have serial number and model number availa ble when calling for service.
What Is Not Covered you will be charged the service fee:
$150.00 fee applies to the following issues!
�- Service trips to your home to teach you how to use the product. �
- Improper installation, delivery or maintenance. �
-Failure of the product if it is abused, misused, altered, used commercially or used for other than the intended purpose. �
-Use of this product where water is microbiologically unsafe or of unknown quality, without adequate disinfection before or after the system.
-� Replacement of house fuses or resetting of circuit breakers.
�- Damage to the product caused by accident, fire, floods or acts of God. �
-Incidental or consequential damage caused by possible defects with this appliance,
-its installation or repair. �
- Product not accessible to provide required service.
�- If this appliance is used for other than private family use, the parts, electronic monitor, and resin tank warranty applies for only 90 days from the date of purchase.

This warranty is extended to the original purchaser for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
For The Period Of: We Will Replace: One Year From the date of the original purchase Any part of the Water Softening System which fails due to defect in materials or workmanship. During this limited one-year warranty, GE will also provide, free of charge, all labor and related service to replace the defective part. Three Years From the date of the original purchase The electronic monitor, if it fails due to a defect in materials or workmanship. During this three-year limited warranty, you will be responsible for any labor or related service cost. Ten Years From the date of the original purchase A replacement resin tank, if it fails due to defect in materials or workmanship. During this ten-year limited warranty, you will be responsible for any labor or related service costs.
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